Find the right work
We map your processes, bottlenecks, permissions and the decisions that should always stay with people.
AI AGENTS, IMPLEMENTED FOR BUSINESS
AI agents that work inside your business.
Nuno designs, builds and operates agents around your real workflows. We connect your tools and communication channels, create a dashboard for your team, and keep people in control of important decisions.
One partner from workflow discovery to day-to-day operation.
THE WORKFLOWCONNECTED · VISIBLE · CONTROLLED
01 / INPUTEnquiry arrivesForm · Email · Team channel
02 / AGENTWork gets doneUnderstand · Prepare · Coordinate
03 / YOUR TEAMReview & decideApprove · Resolve · Improve
Every action has a clear owner and a visible status.
BUILT AROUND YOUR BUSINESS
Your processes → Your tools → Your agents → Your dashboard
THE COMPLETE IMPLEMENTATION
More than an agent.
A working system.
You need the workflow, integrations, review points and visibility around the agent to make it useful in a real business.
Build the agents
Custom agents handle defined tasks across the tools your team already uses, with a clear path for exceptions.
Connect the channels
Email, forms, team conversations and other approved channels become part of one coordinated workflow.
See and steer it all
A custom dashboard shows work in progress, approvals, activity and what needs your attention.
DESIGNED FOR REAL OPERATIONS
Start with one useful workflow. Add capability once the first one is reliable.
WHERE AGENTS CAN HELP
A better way to work,
department by department.
These are starting points. The actual workflow is designed around your business, tools and approval rules.
01 / DEPARTMENT
Marketing
Move from campaign idea to reviewed content and a clear response queue without losing the human decisions that make a brand distinct.
Instagram · Brevo · Google Drive
02 / DEPARTMENTSales
Capture context, prepare useful follow-ups and give the team a clear view of each opportunity from first contact to next action.
HubSpot · Google Calendar · Email
03 / DEPARTMENTDevelopment
Turn scattered product and support signals into organised engineering work with a visible trail from request to release.
GitHub · Microsoft Teams · Email
04 / DEPARTMENTFinance
Organise routine finance documents and surface discrepancies so the right person can review them sooner.
Xero · MYOB · Email
YOUR OPERATING VIEW
Know what your agents are doing. Know what needs you.
Each implementation includes a dashboard designed for your workflows, not a generic chat window. See progress, review drafts, handle exceptions and follow the activity behind every outcome.
- Live workflow status and ownership
- Clear human approval and exception queues
- Activity history and useful measures
nuno. / workspace Example view
OPERATIONS / OVERVIEWGood morning, team.
Your agent workspaceReady for reviewContent draftMarketing · awaiting approval
In progressLead follow-upSales · preparing response
Needs attentionInvoice queryFinance · human decision
Workflow activityHuman oversight at every step
New enquiry summarisedSales agent collected context and suggested a next stepReview
Campaign draft preparedCopy and creative direction ready for approvalApprove
Invoice exception flaggedMissing reference needs a finance ownerResolve
HOW IMPLEMENTATION WORKS
From first conversation
to a system you can run.
The work starts with a real process, then moves through a carefully scoped pilot and ongoing operation.
Discover
Start with one valuable workflow. Identify the inputs, decisions, people and existing systems.
Design
Agree on the agent’s responsibilities, human checkpoints, dashboard and success measures.
Implement
Connect tools and channels, test real scenarios, and launch with your team.
Operate
Monitor results, resolve exceptions and improve the workflow as the business changes.
SELECTED WORK
Real systems, built for real businesses.
Nuno’s product work includes Blink Blinds & Curtains, a live Australian commerce experience with made-to-measure shopping, customer enquiries and online consultation booking.
Explore selected workBLINK BLINDS & CURTAINSFrom first enquiry to a useful next step.
COMMERCEBOOKINGCUSTOMER JOURNEYS
THE PERSON BEHIND NUNO
One specialist. Accountable from start to finish.
I’m Paulo Cauhi. I design the workflow, build the software and stay close after launch. You work with the person making the technical and product decisions, from the first conversation through to day-to-day operation.
Talk to me about your businessGOOD QUESTIONS
Built with your team in the loop.
Do we need to replace our current tools?
Usually, no. We start with the tools you already use and assess the available integrations and permissions during discovery.
Can agents send messages or make changes automatically?
That depends on the workflow. We define what can happen automatically and where a person must review, approve or resolve an exception before an action is taken.
Will we be able to see what happened?
Yes. The implementation includes a dashboard for workflow status, review queues and activity history, designed around the process we build together.
Where do we start?
Pick one high-value process. We map its current steps, choose a safe first scope and agree on what success should look like before connecting systems.
START WITH ONE WORKFLOW
Let’s find the work your agents should take on first.
Bring the process, the tools and the bottleneck. We’ll map a practical first implementation together.
Send an enquiry
Tell us about the workflow you’d like to discuss. Or email hello@nuno.au instead.